Returns & Exchanges
At Hi-Voltage Records, we want you to be completely satisfied with your fashion finds; if you are not, you can return unworn items within 30 days of delivery. Please ensure all original tags remain attached and the clothing is in its original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the unworn apparel in its original packaging, ensuring all Hi-Voltage Records tags are still intact.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned merchandise, your refund will be processed to your original payment method within 5-7 business days.